About Us - Discover Our Story and Values
Blue Oak Home is the trading name of Blue Oak Fireplaces Ltd, a company registered in England and Wales. We are a UK-based retailer specialising in fireplaces, home heating products, radiators, and carefully selected home improvement products.
Blue Oak Home was founded by Irmantas and Helen, who have many years of experience within the fire and fireplace industry. Having spent years supplying and fitting quality fires, fireplaces, media walls, and heating products for customers across the UK, we developed a strong understanding of what homeowners value most: quality products, honest advice, and reliable service.
In 2025, we launched Blue Oak Fireplaces Ltd with the goal of providing customers with high-quality products and exceptional customer service. Our first year in business has been an incredible journey, and we would like to thank everyone who has supported us along the way.
As our business grew, we received increasing enquiries from customers across the country who wanted access to our products but were outside our local installation area. This inspired us to launch Blue Oak Home, allowing us to offer our carefully selected range of products to customers throughout the United Kingdom.
Today, our mission remains simple: to provide quality products at competitive prices while delivering a straightforward, secure, and reliable online shopping experience.
What We Do
We supply a wide range of fireplaces, electric fires, radiators, media wall products, and home improvement solutions to customers across the UK.
Whether you are renovating a single room, upgrading your home's heating efficiency, or creating a stunning feature fireplace, we aim to offer products that combine style, performance, practicality, and value.
We work closely with trusted manufacturers, suppliers, and logistics partners to ensure every product meets our quality standards and arrives safely at your door.
Why Choose Blue Oak Home?
When you shop with Blue Oak Home, you can expect:
- Quality products sourced from trusted manufacturers
- Competitive prices across our product range
- Free UK delivery on eligible orders
- A straightforward 30-day returns policy
- Secure online shopping and payment processing
- Clear and accurate product information
- Responsive and professional customer support
- Transparent shipping, returns, and refund policies
We understand that purchasing home improvement products is an important investment, which is why we strive to make every stage of the process simple, transparent, and stress-free.
Our Commitment to Customers
Customer satisfaction and trust are at the centre of everything we do.
We believe online shopping should be easy, dependable, and backed by genuine customer support. From the moment you browse our website through to delivery and after-sales support, we are committed to providing clear communication, honest advice, and excellent service.
If you have any questions before or after placing an order, our team is always happy to help.
Free Delivery & Returns
We are proud to offer free UK delivery on eligible orders, helping our customers enjoy great value without unexpected costs.
We also provide a straightforward 30-day returns policy for added peace of mind. If you are not completely satisfied with your purchase, you can contact our team and we will be happy to assist you in accordance with our returns policy.
For full details, please visit our Shipping Policy and Returns Policy pages.
Contact Us
If you have any questions about our products or services, please get in touch:
Email: support@blueoakhome.co.uk
Telephone: 0116 373 4193
Business Hours:
Monday: 9:30am – 5:00pm
Tuesday: 9:30am – 5:00pm
Wednesday: 9:30am – 7:00pm
Thursday: 9:30am – 5:00pm
Friday: 9:30am – 5:00pm
Saturday: 9:30am – 5:00pm
Sunday: Closed
We aim to respond to all enquiries as quickly as possible during normal business hours.
Registered Business Details
Blue Oak Home is a trading name of Blue Oak Fireplaces Ltd.
Registered Address:
1159 Melton Road
Syston
Leicester
LE7 2JS
United Kingdom
Company Number: 16573935
VAT Number: GB498028747